✏ Steps to Update Your Subdomain
1. Log in to your Artworker account
Head to https://app.artworker.io/settings/company-page
2. Navigate to the Company Page settings
In the left-hand menu, under Customer Portal, click URL.
3. Enter your new subdomain
In the input field, type the subdomain you'd like to use.
Example: if you enter bestprintstudio, your portal will be available at
https://bestprintstudio.artworker.io4. Check availability
Make sure your chosen subdomain isn’t already taken. If it is, you’ll need to try another.
5. Click ‘Save’
Once you’re happy with the name and it’s available, hit the yellow Save button to apply the change.
6. View your page
Use the View your page button to instantly preview your updated portal.
📝 Notes
You can only set a subdomain that’s not already in use by another studio.
Your old subdomain will no longer work after the change, so be sure to update any bookmarks or links you’ve shared with clients.
When changing your subdomain, it may take a few minutes for it to become live. Check in incognito first to ensure a ‘page not available’ error isn’t cached.
Still stuck? Feel free to reach out via the chat bubble in the bottom-right corner of the app — we're happy to help!